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Privacy Policy


Because we respect your privacy and value our relationship with you, we have created and implemented measures to ensure that your personal data is handled in a safe, secure and responsible manner. This Privacy Policy describes the types of personal information we collect about you, how we use this information, with whom we share it, and the rights of our customers regarding our use of the information.

Information You Provide

When you buy products from our website, you may provide personal data to us which may include Contact information (such as name, postal address, email address and mobile or other phone number), Age or date of birth, Gender, Username and password, nickname/screen name, Payment information (such as your payment card number, expiration date, and card security code), Shipping and billing information (such as delivery address, and billing address), Purchase history, Product preferences, Your skin type / skin condition  and your skincare concerns.

Information We Collect

When you visit this site or our social media pages, we may obtain personal data about you including certain information about your device or usage by automated means and technologies such as cookies.

What do we do with your information?

We use the information you provide to:

  • Create and manage your online account, including access to your online and in-store purchase history.

  • Process your payment transactions.

  • Send you emails about our products and promotional materials or other communications if you select so

  • Chat with you or respond to your enquiries.

  • Post your submissions.

  • Provide the products or services you have requested on our website.

  • Operate, evaluate and improve our business.

  • Screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to access the success of our marketing and advertising campaigns).

Targeted advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you via third party platforms operated by social networks, such as Google, Facebook, Instagram. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at


To opt-out of these ads, you have to change your preferences by clicking on the cookie control tool and unselect the “targeting” setting. These platforms may have their own privacy notices or policies, which we strongly suggest you review.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


How do you get my consent?

When you visit our website and provide us with personal information required to provide you with our service, you consent to us collecting it and using the required information for that specific reason only.

How do I withdraw my consent?

You may withdraw your consent provided to us at any time with effect for the future by contacting us at This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.

Information disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Data Retention

Personal Data provided to us shall be processed and stored for as long as required for the purpose it’s been collected for. Personal Data can be retained for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. For additional information regarding data retention policies, please contact us on


We protect your personal information by taking reasonable precautions and by maintaining appropriate technical and organisational safeguards to ensure protection of your personal data against accidental, unlawful or inappropriate use, loss, alteration, access, disclosure or destruction. However, no security system is perfect, and we cannot promise that your personal information will remain secure in all circumstances, including the security of your data during transmission to us.

Data Transfers

We may transfer your personal information to our affiliates and third-party service providers to countries other than the country in which the information was originally collected. When we transfer your information to other countries, we will protect that information in the same manner described in this Privacy Policy.


We use cookies to help the site work in the best possible manner. Cookies are trackers consisting of small sets of data that websites send to your computer or other Internet-connected device to uniquely identify your browser and store information or settings in the User's browser.

To opt out of receiving these cookies, you can disable them by adjusting your browser settings. However, please note that without these cookies, your user experience might be impacted.

Your Rights

You have certain rights in relation to personal data we hold about you. To exercise your rights and preferences, to ask us to remove your information from our mailing lists or for your personal information to be corrected, updated, or deleted, please submit a request, please contact us

Platform services and hosting


Our website may provide links to other websites and off-Site pages which may operate independently from us, please note that these are only for your convenience and information. These other websites and off-Site pages may have their own privacy notices or policies, which we strongly recommend you review if you visit any linked websites or pages. For any linked websites or pages you visit which are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

Changes To Our Privacy Policy

We reserve the right to modify this privacy policy at any time to reflect changes in our practices. We will post changes on our website to notify you of any significant changes to our Privacy Policy.

Questions About Our Privacy Policy

For answers to any question about our privacy policy, please contact us on

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